eltwkylelmoatmd is a service-based website for a company that specializes in repairing home appliances such as washing machines, refrigerators, air conditioners, ovens, and more. The goal was to design and develop a clear, trustworthy online platform that allows customers to understand the services offered and easily request maintenance or repair visits.
My Role:
- Analyzed the client’s business model and common customer pain points.
- Designed a simple and intuitive UI/UX focused on fast user interaction.
- Built a mobile-first responsive design to ensure usability across all devices.
- Implemented call-to-action buttons and a booking form for service requests.
- Structured service pages with clear info about each appliance category.
- Added SEO basics to help the site appear for local service searches.
Key Features Delivered:
- Clean homepage highlighting repair services for major home appliances.
- Individual pages for each service category (e.g., washing machine repair, AC repair).
- Request form for booking maintenance or contacting the team.
- Integration with WhatsApp or direct call features for quick support.
- SEO-optimized content for local search visibility.
- Fast-loading, user-friendly layout.
Challenges Faced:
- Presenting many technical services in a way that’s easy for all users to understand.
- Making the call-to-action highly visible and easily accessible on mobile.
- Structuring the site to convert visits into actual service bookings.
- Ensuring performance even on lower-end mobile devices.